Outstanding customer service. I walked in and was promptly helped even though I was second in line. I explained my situation, and the gentleman at the front counter wasted no time explaining my options promptly and to the point, including cost.
I cracked my iPhone 7 and decided to take it to this place. They weren’t too far for me so i decided to try them out. I walked in at 11:00, got out at 11:30. The price was great, and the repair only took half an hour. The service was fantastic, quick, and very professional. Mike was very kind when taking care of me, he really seems like he know what he’s talking. I’ll definitely be heading back to igeek if I ever need another repair done.
I got my iPhone 7 Plus screen repaired in and out for $115.00 (tax and everything) which was leagues better than the competition. Told me it would be 45 minutes.
I returned within 50 minutes and he greeted me, walked to the back, grabbed it and handed it to me. Looked brand new and worked flawlessly. Comes with a 30 day warranty as well, which they keep in their system rather than expecting you to hold on to the receipt.
I brought in my touch screen laptop back in August 2017. The guy said he would call me once my laptop was ready. 3 weeks pass and I decide to call to check on my laptop. He told me that someone from the store sent the part to my laptop to the wrong store. Ok that's understandable.....Now Sept 2017 I finally call them because I haven't got a phone or email or nothing from them. For them to tell me they couldn't fix it. He claimed that he "called me" 2 weeks ago which that never happened. They kept my laptop for 2 months for nothing. I WILL NEVER GO TO THIS PLACE EVER AGAIN.
Terrible experience. The guy opened the store 30 mins late. After fixing my phone screen, I noticed my colors were far less vibrant and I had a big black blob on the bottom of my screen. I had to go back, he fixed it but my colors were still dim. I couldn’t work my 3D touch, I couldn’t even touch half of my screen. I took it back the next day. He opened 30 minutes late again. I even asked a rep at a phone store and they admitted my screen is messed up. I’m still constantly having problems with my screen. Especially typing, typing this was a nightmare. Just like my experience with this place.
These guys are really nice, and do quick repairs. However, I've twice had the digitizer of their new screens not work well. They guarantee them, but I have no reason to believe the new ones will not fail as well.
I paid, thanked him and left. All of it was friendly, to the point and professional. 5/5 I tell all my friends to go here.
Igeek Repair Center Iphone Repairs is a US Electronics Store based in Pontiac, Michigan. Igeek Repair Center Iphone Repairs is located at 445 Elizabeth Lake Rd, Pontiac, MI 48341, USA.
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